Internal storage running out even after factory reset

[Rodilo Rodriguez]

I just have a problem with my phone last day and it said my internal storage is running out and need to have at least 250MB storage even though I have at least 2gb free on my internal and I can't update any apps from play store, that's why I go factory reset cause deleting cache doesn't work, but after reset the notification doesn't clear up and now I can't connect my google account cause the google play services is stopping and I try to download an APK of it but it doesn't install (maybe because of that notification that I have no storage left. right now I have 10.9gb free in my internal and I can't install apps and connect my phone to my google account. PLEASE HELP ME SOLVE THIS

 

[advanced user]

I just have a problem with my phone last day and it said my internal storage is running out and need to have at least 250MB storage even though I have at least 2gb free on my internal and I can't update any apps from play store, that's why I go factory reset cause deleting cache doesn't work, but after reset the notification doesn't clear up and now I can't connect my google account cause the google play services is stopping and I try to download an APK of it but it doesn't install (maybe because of that notification that I have no storage left. right now I have 10.9gb free in my internal and I can't install apps and connect my phone to my google account. PLEASE HELP ME SOLVE THIS

Hard reset guys..

 

[ocnbrze]

Hard reset guys..

they are pretty much the same thing....hard reset=factory reset