Help international numbers witheld

[chrcol]

Hi

on my old phone international numbers show on calls, on this phone they showing as either "unknown" or "private number".

is this a known limitation or have i likely got a fault somewhere?

text messages from the same numbers reveal the number, but not calls.

also how to remove my sim from the phone it seems no way to get it out, thanks.

 

[chrcol]

this has turned out I think to be a provider issue, I managed to swap sim and got same issue.

 

[Deleted User]

Hi

on my old phone international numbers show on calls, on this phone they showing as either "unknown" or "private number".

is this a known limitation or have i likely got a fault somewhere?

text messages from the same numbers reveal the number, but not calls.

also how to remove my sim from the phone it seems no way to get it out, thanks.

Hi Chrcol,
Removing the sim can be annoying. Remove the battery, then softly put some pressure on the sim with the top of your finger (make sure your finger is dry) and carefully slide it towards you until you can fully release it.

 

[chrcol]

yep thats exactly what I ended up doing, pressing down whilst dragging it out.

I think its 99% sure a carrier issue now tho, have confirmed from other networks in romania it works and from landlines. Its just that one carrier.