Amphibian59
Newbie
My venerable Samsung Galaxy S i9000 (rooted, Android 4.2.2 using CyanogenMod 10.1.2 ROM, on Virgin) has always served me very well when roaming abroad, and up to last year I had no problems with data connections. I'm just back from France, and could not get any data connection for the entire 2 weeks I was away (I bought a travel pass of course, and got confirmation of validity). This is totally unprecedented. I spent hours on the phone (calls and texts were OK) to Virgin, who variously said they needed to refresh my account settings at their end, then that there were known European network issues, and then that the problem was with the phone. I was told to turn on international roaming, but I don't have that option. The options at Settings>networks>mobile networks are:
Data enabled - ticked
Data roaming - ticked
National data roaming - ticked
Access point names
Use only 2G networks - unticked
Network operators
I don't have anything called international data roaming, and indeed have never seen this on any Android version I have ever had. I have seen images of other phones where `data roaming' is replaced by `international data roaming', and I'm sure there is no technical difference. Roaming is roaming surely?
I am very suspicious that there is actually nothing wrong with my phone, and that something odd is going on with Virgin. The reason is that last year I was running Android ICS using a different ROM, and mobile data kept turning off. This went on for over a week until Virgin found it was their fault and fixed it. At that time they never mentioned international roaming. I've done the usual searches and not turned up anything useful. There can't be anything wrong with the handset because data access turned straight back on when I got back to the UK. Can anyone shed any light?
Data enabled - ticked
Data roaming - ticked
National data roaming - ticked
Access point names
Use only 2G networks - unticked
Network operators
I don't have anything called international data roaming, and indeed have never seen this on any Android version I have ever had. I have seen images of other phones where `data roaming' is replaced by `international data roaming', and I'm sure there is no technical difference. Roaming is roaming surely?
I am very suspicious that there is actually nothing wrong with my phone, and that something odd is going on with Virgin. The reason is that last year I was running Android ICS using a different ROM, and mobile data kept turning off. This went on for over a week until Virgin found it was their fault and fixed it. At that time they never mentioned international roaming. I've done the usual searches and not turned up anything useful. There can't be anything wrong with the handset because data access turned straight back on when I got back to the UK. Can anyone shed any light?