Help "Internet not available"

[smallclone]

I keep having this notification in a triangle graphic with a "!" - if I am out and about and my phone can't check for email etc.

How can I stop it?

Thanks

 

[boofer]

I keep having this notification in a triangle graphic with a "!" - if I am out and about and my phone can't check for email etc.

How can I stop it?

Thanks

my money is on you having a data alert and restriction set up on your phone.

go to settings > data usage and you should see three check boxes. all three or at least the first two are probably checked, and if you scroll down, you'll see that you have hit your self-imposed data cap. you can drag the limits upward and the triangle will go way, and you will be able to use data again. you can also just uncheck the "limit mobile data usage" checkbox and the alert checkbox and you'll be freed again.

that being said, if you're on a data "diet," you will go over if you do this, so check your plan first!

 

[XplosiV]

Or you have an issue with your APN settings. If this is occurring every time your away from wifi, I'd check into the APN via your providers website.

 

[smallclone]

my money is on you having a data alert and restriction set up on your phone.

go to settings > data usage and you should see three check boxes. all three or at least the first two are probably checked, and if you scroll down, you'll see that you have hit your self-imposed data cap. you can drag the limits upward and the triangle will go way, and you will be able to use data again. you can also just uncheck the "limit mobile data usage" checkbox and the alert checkbox and you'll be freed again.

that being said, if you're on a data "diet," you will go over if you do this, so check your plan first!

I don't have any tick boxes in that area.

I have unlimited wifi data in my plan

 

[smallclone]

I went into advanced settings in wi-fi and unchecked "check for internet service". It seems to work.