A
Android Question
Guest
hi i have a saanfrancisco11 i cant get onto internet even the wifi wont allow acess and it will end up not being able to conect can u give me any advice on this
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Hello and welcome to android Forums. My name is SolApathy & I will be assisting you with your question submitted through the guest “ask a question” service! We would like to welcome you to our forums; we look forward to assisting you today!
I am going to guess you are referring to Orange’s San Francisco II. I have a few questions (you will need to repost or join the forums to respond)
1. Are any of your internet apps able to get data from the internet? (can you connect to the Play store?)
2. With you using 2 different types of data (Wi-Fi and normal cellular data) and not having any connection – Are you rooted? Are you using any VPN or proxy apps?
3. You can try fixing the Wi-Fi (known issue with this phone) using the Blade Wi-Fi repair
4. You can also remove your access point from your phone and restart the router.
After the router reboots, re-add the network on your phone. Does this help?
As far as mobile data is concerned, aside from the VPN and proxy issues, I am going to have you check to make sure “mobile data is enabled under setting on your phone.
If these issues are not resolved with the above help please repost with answers to the questions above or contact your service provider to see if there is anything wrong with your data plan.
You can also visit our forums on the ZTE Blade 2 (Also known as the San Francisco II and the Crescent
I hope this answer has assisted you with your issue! Please note that if you have any questions you can easily resubmit another question using the same “ask a question feature” and one of our staff experts will quickly assist you. If you prefer to have an interactive response please feel free to register with android forums. It is free and we have a wonderful community that is dedicated to helping each other with any questions you may have!
Register today!<----Link
I am going to guess you are referring to Orange’s San Francisco II. I have a few questions (you will need to repost or join the forums to respond)
1. Are any of your internet apps able to get data from the internet? (can you connect to the Play store?)
2. With you using 2 different types of data (Wi-Fi and normal cellular data) and not having any connection – Are you rooted? Are you using any VPN or proxy apps?
3. You can try fixing the Wi-Fi (known issue with this phone) using the Blade Wi-Fi repair
4. You can also remove your access point from your phone and restart the router.
After the router reboots, re-add the network on your phone. Does this help?
As far as mobile data is concerned, aside from the VPN and proxy issues, I am going to have you check to make sure “mobile data is enabled under setting on your phone.
If these issues are not resolved with the above help please repost with answers to the questions above or contact your service provider to see if there is anything wrong with your data plan.
You can also visit our forums on the ZTE Blade 2 (Also known as the San Francisco II and the Crescent
I hope this answer has assisted you with your issue! Please note that if you have any questions you can easily resubmit another question using the same “ask a question feature” and one of our staff experts will quickly assist you. If you prefer to have an interactive response please feel free to register with android forums. It is free and we have a wonderful community that is dedicated to helping each other with any questions you may have!
Register today!<----Link