I bought a HTC Hero on ORANGE UK which is obviously LOCKED. Since I am trying to unlock it so as to move to a different PAYG plan with more data I bought a unlock code. I received the code and this is what I got:
When I turned on the phone with a SIM card other than Orange UK's, I get a screen that reads:
"SIM network unlock PIN. To make an emergency call, enter the emergency number and tap emergency call"
On the same screen I get a place to put the unlock code and a button that says UNLOCK.
Once I entered the code the phone screen says "Network unlock successful".
It seems to work.
However, after this, on the main screen I get a symbol with a SIM card and a huge Red "X" on it and says NO SERVICE.
I cannot connect to the new SIM card's network (I tried both 3 UK and Talkmobile UK), neither worked.
My questions are:
-Everytime I turn the phone back on I get the same screen asking me to in put the unlock code. Is this normal or should it NOT repeat it?
-Is the phone unlocked or not?
- How can i get the new SIM card network to work if the phone is unlocked?
Thanks!
lerc42
When I turned on the phone with a SIM card other than Orange UK's, I get a screen that reads:
"SIM network unlock PIN. To make an emergency call, enter the emergency number and tap emergency call"
On the same screen I get a place to put the unlock code and a button that says UNLOCK.
Once I entered the code the phone screen says "Network unlock successful".
It seems to work.
However, after this, on the main screen I get a symbol with a SIM card and a huge Red "X" on it and says NO SERVICE.
I cannot connect to the new SIM card's network (I tried both 3 UK and Talkmobile UK), neither worked.
My questions are:
-Everytime I turn the phone back on I get the same screen asking me to in put the unlock code. Is this normal or should it NOT repeat it?
-Is the phone unlocked or not?
- How can i get the new SIM card network to work if the phone is unlocked?
Thanks!
lerc42