Help Is my Android infected?

[JasonLong]

Hello.
I installed "CloudVPN" and when I run it, I can't select "I trust this application". What is my problem? Am I infected?
Another problem is that after some minutes, an icon appeared top of my phone that is like a Smile.

Any idea?

Thank you.

 

[Hadron]

What is it that asks whether you trust the application? OSX asks that, but I've never met Android ask it, so assume this is some app you have installed.

And where did you download the VPN app from?

That icon is weird - hope someone has an idea what it is. Appearing on the right hand side is unusual, as app notifications are on the left. Is the device rooted/ROM customised in any way?

 

[JasonLong]

I installed it from Google Play but I can't select "I trust this application".

 

[JasonLong]

Tablet is Lenovo Yoga and Android version is 4.4.2

 

[Hadron]

And what is asking "I trust this application"? That's not a standard Android feature.

 

[JasonLong]

If you want to use any VPN or tunnel, Android ask it. The problem is that I can't select OK.

 

[SavageRobot]

Is that the request you are getting? I just downloaded Cloud VPN and it looks like a safe app to be fair, no special permissions at all. Is that the one you have? It let me select OK at the attached menu and ran fine.
The smiley face at the top of your screen is a worry though. Are you running unrooted stock rom? Perhaps have a look in "running apps" and see if anything in there looks amiss

 

[JasonLong]

You have Android 5 but mine is 4.4.2 and as you see, I must choose "I trust this application" but when I touch this option....

 

[chanchan05]

Try another VPN. I normally use Psiphon and the click thing on trusting the app works for it. Could be app error.

 

[JasonLong]

I used it too but have same problem

 

[SavageRobot]

OK so what happens when you select OK? That screen just stays there and you can't select it?
When does that smiley face show up? Only when you have tried to get this app running?

 

[JasonLong]

I can't check the Box and OK can't select. It is always.

 

[SavageRobot]

What other apps do you have installed? Do you have something that changes the screen display like a screen filter or something? I think some of those stop you from selecting things on the screen. if you have any apps like that try force stopping / uninstalling and see if that works.

 

[androidmachine]

For what it's worth, I use No Root Firewall that uses a VPN and it always asks me if I trust the application and I have to check the box to proceed. I never have any problem checking the box though. That part is strange.

 

[Xavier Black]

Why don't you download Root Explorer..you don't have to be rooted to use it..and trying go in the system apps to see if you find it some where..at least to have the light of what are you dealing with..then base on that you can take your approach..

 

[chanchan05]

What other apps do you have installed? Do you have something that changes the screen display like a screen filter or something? I think some of those stop you from selecting things on the screen. if you have any apps like that try force stopping / uninstalling and see if that works.

Yup this is correct. If you have something like Flux or twilight.