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Help Is my radio broken?

g0lden

Well-Known Member
For some reason whenever I use prl 9033 or 3033, my phone stays on 1x, switches to 3g for a second or two, then data shuts off for a few minutes and goes back to 1x. I tried flashing the version c modem, but that didn't help.
 
I had a similar problem back when I first got my motion.
It would only have 1x or 3G connection but never 4g.

Seeing as I live in a pretty urban setting (NYC) and that metro advertises my area has like amazing 4G coverage I just contacted Metro's costumer support (the chat support... you'll understand why).


Apparently when I set up my phone with that obligatory call to metro's support - the dude I was talking to seemed to be talking a foreign language most of the time and didn't quite get my SIM-card ID correctly so they never bothered even telling me and I was left with a phone that couldn't connect to 4g.

In the chat all I did was just tell the representative just that, and told her my SIM ID and she was able to activate my phone's 4G.


You can try the following:
Use this link to check if your area has good coverage for metro.

or start a chat with metro's costumer service. (I hate dealing with them via phone call - they just make me wait and don't seem to get anything done, via chat it took me 2 minutes and they fixed everything).
 
I've been trying different PRL's today and so far, 2034 and 3032 are the only ones that work correctly. I did find out that 2031 allows roaming on Sprint 3g, though, but that on gave me the same errors as before.
 
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