Issues with voicemail.

[ScribbIer]

I recently picked up a G5 on plan, and I've only encountered one issue.

I don't pay for voicemail on my plan, but my phone says I have one. It also says the the voicemail number is unknown.

I can't edit any of the voicemail settings to get rid of the notification. Help?

See attached photos for more

Thanks in advance for any help.

 

[ScribbIer]

I recently picked up a G5 on plan, and I've only encountered one issue.

I don't pay for voicemail on my plan, but my phone says I have one. It also says the the voicemail number is unknown.

I can't edit any of the voicemail settings to get rid of the notification. Help?

See attached photos for more

Thanks in advance for any help.

 

[GReeves88]

I'm quite confused by your question. Are you asking how to change the settings of your voicemail?

First off, it is important to note that you cannot change the voicemail number. Also, your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.

Now if you want to change the settings of your voicemail, select the Phone app.
Note: Alternatively, you can set up voicemail by selecting the Phone icon, then selecting and holding the 1 key. If prompted, enter your Voicemail password, then follow the prompts to set up your voicemail. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.

From the Dial tab, pick which voicemail you want to setup. Then select Begin Setup.

I hope this helps