J7 Max unlocking priblem

[Afsa]

Hi all
I need an help.
One of my colleague installed an app from playstore named Bangla keyboard type.

Now his phone is locked as he could not enter his password in Bangla keyboard and could not select Samsung keyboard while phone is locked.
Could someone help please.
Don't want to hard reset phone.
Thanks

 

[ocnbrze]

Hi all
I need an help.
One of my colleague installed an app from playstore named Bangla keyboard type.

Now his phone is locked as he could not enter his password in Bangla keyboard and could not select Samsung keyboard while phone is locked.
Could someone help please.
Don't want to hard reset phone.
Thanks

does any keyboard pop up to enter the pass code?

 

[mikedt]

Does this Bangla keyboard not allow you to input normal(Latin) letters and numbers, maybe by shift key or mode? Just about all foreign character/language keyboards should still be able to select and input Latin character, for things like passwords, etc