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jelly bean update

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Phone Samsung galaxy 3 originally ATT but now use straight talk. While phone on wifi att updated phone to jelly bean 4.1.2 from ice cream sandwich.my phone is unlocked.Called straight talk told them data isn't working. they told me things to do but still not working. Unfortunately they are probably level 1 techs. They said since it didn't work we would do the same thing over and over again till it worked. Unfortunately they had no idea of a lot of things so Im stuck. I did mention isn't the definition of stupidity trying the same thing over and over again expecting different results but actually that's insanity not stupidity lol.
 
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