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Help Just recieved phone, but have EMAIL issue!!!

F

fish2587

Android Enthusiast
So I got the phone today. IT'S AWESOME. however, i've set up my gmail and school email accounts, seemingly without a hitch. I started getting emails right away. Then... i go to respond to the emails, through either account, and my email sending keeps failing! I sent it, then get a message a minute later saying they couldn't be sent. Any ideas why?? Thanks!
 
fish2587 said:
So I got the phone today. IT'S AWESOME. however, i've set up my gmail and school email accounts, seemingly without a hitch. I started getting emails right away. Then... i go to respond to the emails, through either account, and my email sending keeps failing! I sent it, then get a message a minute later saying they couldn't be sent. Any ideas why?? Thanks!
Click to expand...


Great.

::cancels pre-order::
 
Sometimes this happens on computers too if they are set up incorrectly. Make sure everything is correct.
 
nope not using wifi. how can i check to see if they're set up correctly? i mean, i can recieve emails no problem which leads me to assume there's not a set up issue...
 
ok so when i verified the settings, the outgoing server settings could not be verified. says 'cannot connect to the mail server to verify your account information. your server is not responding. but it DOES verify incoming server settings. do the ports need to be the same for both?
 
fish2587 said:
ok so when i verified the settings, the outgoing server settings could not be verified. says 'cannot connect to the mail server to verify your account information. your server is not responding. but it DOES verify incoming server settings. do the ports need to be the same for both?
Click to expand...

Can you change the smtp server? It sounds like you have the wrong SMTP server information and thus cannot send outgoing mail. You'll have to look up your e-mail accounts SMTP seetings
 
it depends on the server...
as far as google goes:
Configure your client to match the settings below:
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com
Use SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS/STARTTLS: 587
Port for SSL: 465
Account Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address (username@gmail.com or username@your_domain.com)
Password: your Gmail password

can't speak about your school.
 
fish2587 said:
ok so when i verified the settings, the outgoing server settings could not be verified. says 'cannot connect to the mail server to verify your account information. your server is not responding. but it DOES verify incoming server settings. do the ports need to be the same for both?
Click to expand...


I know IMAP can use different ports. I think default is 63 but my server uses 64.
 
fish2587 said:
ok so when i verified the settings, the outgoing server settings could not be verified. says 'cannot connect to the mail server to verify your account information. your server is not responding. but it DOES verify incoming server settings. do the ports need to be the same for both?
Click to expand...
Try using the IP of the smtp server on port 25.
 
ok so my gmail is actually working. it's just my school email and it's definitely with the outgoing server settings. does it matter if it's pop or imap??
 
NKT said:
Did you set them up manually or just put in your email address and password?
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put in email address and PW. asks for user name, password, STMP server (which for me, shows up as 'mix.wvu.edu'.), security type, and server port... incoming setup is fine, outgoing wont work
 
fish2587 said:
put in email address and PW. asks for user name, password, STMP server (which for me, shows up as 'mix.wvu.edu'.), security type, and server port... incoming setup is fine, outgoing wont work
Click to expand...
Outgoing server for you is:
exsmtp.systems.wvu.edu
use TLS if you get the option.
 
bjanow said:
Outgoing server for you is:
exsmtp.systems.wvu.edu
use TLS if you get the option.
Click to expand...

it keeps saying my server is not responding :( this is frustrating.

i tried exsmtp.systems.wvu.edu which tells me it cannot connect to the mail server to verify info

then i tried exsmtp.wvu.edu and it says authentification failed. please verify username/password which are both correct. AHH
 
fish2587 said:
it keeps saying my server is not responding :( this is frustrating.

i tried exsmtp.systems.wvu.edu which tells me it cannot connect to the mail server to verify info

then i tried exsmtp.wvu.edu and it says authentification failed. please verify username/password which are both correct. AHH
Click to expand...
Don't get frustrated, you'll get it. Take a look at this page see if it helps.
Sending WVU Email from outside of WVU - Systems Administration - WVU Office of Information Technology
 
GOT IT TO WORK!!! called my school IT people and i actually had to put in a different password that i use for another school thing.

THANK YOU ALL FOR YOUR HELP I REALLY APPRECIATE IT!!!:D

you guys can delete this thread if you need to
 
Have you ever done this from outside the school. Pay attention the the requirement of a CentralID username and password.
 
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