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Kies Air

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Tried to sync Galaxy Note II with kies 2.6 and said this device was not supported by Kies 2.6 Please open Kies 3.0 and then connect the device again. When I open Kies 3.0 I receive the same message...This device not supported by Kies 3.0. Please open Kies 2.6 and connect the device again. HELP!
 
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