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kies has errors on startup

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Android Question

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hello,
i have galaxy s2 (android 4.1.2)
on my pc i have winXP sp3 and on the other computer i have win7 32bit.
the problem on both computer that after kies installation, i get error and i can't open kies.
tried to re-install, reset, upgrate kies ver.
how can i solve it?
is there other way to backup my phone to my computer/s?

thanks
Yael
 
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