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Help Kies / NPS and firmware update hell

turbohobbit

Android Enthusiast
I've just got myself a GS2 on O2 (UK) and I read on here that a firmware upgrade was available, so I tried an OTA scan with no luck. I then downloaded Kies, plugged my phone in, and got the message "Reconnect the device in Samsung Kies (PC Studio) mode. Current connection not supported by Kies".

So I downloaded New PC Studio, plugged my phone in, and got the message "An unregistered phone has been plugged in, cannot contunue" (or words to that effect). It recognises that a device is there, along with the two drives (USB and SD) but nothing more. When I click on the "Upgrade Mobile Phone" icon it can't find my phone. I've even gone to Samsung.com and fully registered my phone on there, to no avail.

What am I doing wrong, how can I make Kies / NPS / both work, and how can I get the firmware upgrade?

Thanks folks!
 
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