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Help kies prob

Please elaborate.

Try uninstalling Kies, then deleting its folder from /program files/

Reboot,

Run a registry cleaner

Reboot

Try installing again.
 
Uninstalling on its own doesn't clear out registry data, I think you can use "cc cleaner" but I'm not sure, I use a paid program that does a bunch of other stuff and it works for me.
 
i uninstalled kies and re installed it only for it to have the same problem so i ended up doing a factory reset on my phone and it works now. thanks for your help.
 
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