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Help Kies - Serial number invalid for firmware upgrade and initialization

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Lurker
EDIT: DELETE THIS THREAD - I already recreated it under the proper forum. Sorry!

When I view my Galaxy S2 Epic 4G Touch (Sprint/US) within Kies, it says "Your device does not support software upgrading via Kies."

I go to "Firmware upgrade and initialization" and it tells me that "'SPH-D710' does not support initializing." What the hell does that mean?

When I go to "Firmware upgrade and initialization" after UNPLUGGING the device, it asks me to enter my model (SPH-D710) and serial number (MEID HEX) which I do. Interestingly, another error is fed: "The serial number you have entered is not valid. Please check and re-enter."

BTW, if you're wondering where the hell the serial number is on your GS2, it's the MEID HEX number which can be found under your phone's "About" settings, or on the 3rd bar code from the bottom on the box your phone came in. You can also find it on the phone itself by removing the battery and reading the sticker underneath. It's a shame Samsung couldn't just call the damn bar code "S/N" or "Serial number". This MEID-HEX crap is sort of a joke. Some people say only the number is the ID, but others say it needs to be preceded with HEX. For instance: HEXA000002xxxxxxx

Regardless, I can't get Kies to accept any variant of my model and s/n.
 
I was under the impression the US variants weren't supported by Kies and only get updated OTA.
 
That would explain it! Their error message could be a little more useful though. How about "US devices are not upgradable via Kies."

Thanks for the reply!
 
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