I have come to 'my' conclusion Kies is poor quality software, most certainly under XP. It fails to load when the phone is connected (unplugged and re plugged), the shortcut icon double clicked or right click Open. It starts but just does not finish. 
My previous phone's Sony Ericsson software was dream
compared to this rubbish.
There I have said it.
My previous phone's Sony Ericsson software was dream
compared to this rubbish.There I have said it.