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kitkat Exchange / ActiveSync

J

john30308

Well-Known Member
Anyone else having issues with kitkat? Since the update I'm continuously syncing, but not getting new email. And it's draining my battery big time. I've checked the usual suspects (recurring calendar events with no end date, etc.) Prior to the update, never had a problem.
 
Have you tried any of the workarounds suggested in that Android Police article?

Sadly, nobody has discovered a proper fix for most of these issues. I've described a couple of solutions to specific cases above, but they aren't really the core problems here. Fortunately, there are still some workarounds that might work for a few users, at least until the real issue is resolved. The easiest option is to simply switch from Push to Pull with a reasonable interval. This will have your phone polling the server for updates, which is more processor and data intensive, but it should be more reliable. Even though this consumes more power, it certainly won't run your battery down as quickly as the sync error loop. Take note, some people are saying this still isn't reliable for them, so pay close attention if you're going this route.

The next fastest alternative is to switch to using the IMAP protocol. Plenty of corporate servers support this as an alternative to Exchange. You'll be losing calendar support and a few email features, so this definitely isn't for everybody, but it is an option. Assuming this option is available to you, it's still free and the trouble to set it up is minimal.

Finally, I have to mention - no, recommend - an option that won't be very popular. As I said earlier, some people are using 3rd-party apps with custom Exchange support. They aren't cheap as Android apps go, but they work and give you a lot more than the stock Mail app is ever likely to provide. This is one of the advantages of Android, you can usually replace the pieces that aren't working for you. I haven't personally used either of these apps, but a few people in the forums have mentioned them, so I'm including links to NitroDesk, Inc. and Emtrace Technologies, Inc. Both vendors offer trial versions of their apps and currently charge $20 for an unlock key that works across their respective product lines. If you want to run KitKat and it's absolutely vital that you have working Exchange support for your job, it might just be worth the investment. Even if you only run the trials for a bit, you can probably make it until Google gets its own code fixed.
Click to expand...

I would specifically recommend changing from push to pull.
 
I've tried them all: wiped my cache, included my domain in the set-up, and finally did a reset. Nada. Switching to pull helps the battery but the sync isn't right. On the initial sync it uploads everything. But then it doesn't update after that. I've installed Touchdown, which works fine, but it's really functions as a stand alone program and doesn't truly integrate into the OS like the native Google apps. I see this morning that Google has a release on the way, but this has really been a major screw up. I've been on Android since the D1 and no other OS upgrade had an issue anywhere close to this - at least for us corporate users.
 
I have been running kitkat for some time. I got impatient and side loaded the Google images because there were rumors moto devices would get it before nexus. I unpacked everything and flashed the IMG files. Restart went to bootloop and I cleared cache through bootloader. Not the smoothest transition but its been perfect since.
My first advise is clear cashed via boot loader.
If that doesn't work, flash the Google image via adb without using the fastboot script shortcut (fastboot didn't work for this time and scripts almost never work)
 
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