On my Kyrocera Rise, the touchscreen just stopped working. I tried taking out the battery and putting it back in, it didnt work. I tried to factory reset it and it said "error cannot load volume misc!". I also tried to clear patition cache and that didnt work either. I did not drop it or damage it with liquids. It just stopped responding. what can i do to fix this? Also would i be able to go to Best Buy where i purchased it and maybe they can either replace or fix it? Please Help!