Help Landscape mode issue - Should I exchange my Droid IV?

[Peccator]

Hey, everyone!

Just a few days ago I bought the Droid IV and I have this problem that I'd like to either fix permanently or otherwise exchange the phone while I'm still within the time allowed for returns/exchanges at Verizon.

The landscape and portrait orientation seems to work just fine -- except when I turn off the screen, it being on landscape mode, because even if I wake it up on portrait, it will stay in landscape. (The other way works normally; it's only this one way it fails to switch on its own.)

When the screen remains in landscape like that, although I wake it up in portrait, I can "fix it" by just tilting it to landscape then back to portrait again and the orientation will work normally again.

I wonder if there's a cure for this that anyone will please share. I'd really appreciate it.


Peccator

P.S. I rooted and hotspotted the phone relatively soon after buying it, seemingly without any problems; but I don't remember if the problem existed before I did that.

P.P.S. I'm sorry if this thread doesn't belong here.

 

[AMTrombley0924]

I think all smartphones get a little tripped up every once in a while and get's the orientation wrong. I fix it the same way as you, physically put it in the orientation it is in, then tilt it back to the way I want it. However, I don't have the issue you have when waking the screen up. It SHOULD do what you're describing when the keyboard is slid out, but not when it's in. Make sure that the phone's slider clicks shut and it's not slightly open.

If this fails, try rebooting the phone, and hopefully this will help.

Let us know if these suggestions help, or if the problem persists. Good luck!