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Lenovo TB-X103F

T

tmm5899

Newbie
I hit factory reset on my Lenovo tablet was going to sell it decided to keep it now when I try to set it up I connected to internet. Next screen says google and says this device was reset to continue sign in with google account that was previously synced to this device I put in my email address then it won't let me sign in. I get a message at bottom says please sign in using one of the owners accounts for this device. What did I do wrong and how can I fix it. I know my email address it works on my other devices
 
Factory Reset Protection was introduced starting in Android Lollipop and is an anti-theft security feature. After resetting you'll need to know the email and password that was used prior to resetting.

Are you sure you didn't use another email for that device? Info below might be helpful...

Google Factory Reset Protection:
https://support.google.com/nexus/answer/6172890

If you don't remember your Google password you can reset it after logging in (you may have to wait 1-2 days before the new password works):
https://mail.google.com

Next time you reset - To remove your email even after resetting:
1. Remove any PIN or swipe pattern for the lock screen
2. Go into Settings - Accounts and remove your account (and any others)
3. Then factory reset the device.
After that it shouldn't ask for your email with Factory Reset Protection.
 
kate said:
Factory Reset Protection was introduced starting in Android Lollipop and is an anti-theft security feature. After resetting you'll need to know the email and password that was used prior to resetting.

Are you sure you didn't use another email for that device? Info below might be helpful...

Google Factory Reset Protection:
https://support.google.com/nexus/answer/6172890

If you don't remember your Google password you can reset it after logging in (you may have to wait 1-2 days before the new password works):
https://mail.google.com

Next time you reset - To remove your email even after resetting:
1. Remove any PIN or swipe pattern for the lock screen
2. Go into Settings - Accounts and remove your account (and any others)
3. Then factory reset the device.
After that it shouldn't ask for your email with Factory Reset Protection.
Click to expand...
kate said:
Factory Reset Protection was introduced starting in Android Lollipop and is an anti-theft security feature. After resetting you'll need to know the email and password that was used prior to resetting.

Are you sure you didn't use another email for that device? Info below might be helpful...

Google Factory Reset Protection:
https://support.google.com/nexus/answer/6172890

If you don't remember your Google password you can reset it after logging in (you may have to wait 1-2 days before the new password works):
https://mail.google.com

Next time you reset - To remove your email even after resetting:
1. Remove any PIN or swipe pattern for the lock screen
2. Go into Settings - Accounts and remove your account (and any others)
3. Then factory reset the device.
After that it shouldn't ask for your email with Factory Reset Protection.
Click to expand...
My tablet is not a nexus and I have changed my password and tried logging into the device at the google screen and still don't work. So this does not help.
 
For information, FRP can apply to all Android tablets and phones with 5.x Lollipop or later, not just Nexus devices. Did you buy it brand new sealed-in-the-box, or second hand? Has anyone else used the device prior to you?
 
mikedt said:
For information, FRP can apply to all Android tablets and phones with 5.x Lollipop or later, not just Nexus devices. Did you buy it brand new sealed-in-the-box, or second hand? Has anyone else used the device prior to you?
Click to expand...
No one used it but me I bought it from someone but it was in a sealed package I need help to fix this does the email need to be google email since it says google to sign in I thought it had to be a gmail email which is google or is it just an email address cause I have a yahoo email address also not sure which one I used.
 
kate said:
Factory Reset Protection was introduced starting in Android Lollipop and is an anti-theft security feature. After resetting you'll need to know the email and password that was used prior to resetting.

Are you sure you didn't use another email for that device? Info below might be helpful...

Google Factory Reset Protection:
https://support.google.com/nexus/answer/6172890

If you don't remember your Google password you can reset it after logging in (you may have to wait 1-2 days before the new password works):
https://mail.google.com

Next time you reset - To remove your email even after resetting:
1. Remove any PIN or swipe pattern for the lock screen
2. Go into Settings - Accounts and remove your account (and any others)
3. Then factory reset the device.
After that it shouldn't ask for your email with Factory Reset Protection.
Click to expand...
Okay I got it now I am at the screen for google services if I want to factory reset my tablet later and sell it how do I properly reset it to avoid the issue again.
 
So how do I do a factory reset on a Lenovo tablet TB-X103F the right way so someone else can use it so it is wiped clean like it is brand new.
 
I got into it but I might want to sell it need to know the proper way to factory reset so it is like when you buy it new can you give me step by step instructions.
 
I want to factory reset how do I factory reset so it's like new when you first buy it. So I can sell it to someone can I get step by step instruction how to wipe clean and sell it.
 
tmm5899 said:
I want to factory reset how do I factory reset so it's like new when you first buy it. So I can sell it to someone can I get step by step instruction how to wipe clean and sell it.
Click to expand...
To remove your email even after resetting:
1. Go to Settings - Security and remove any PIN or swipe pattern for the lock screen.
2. Go into Settings - Accounts and remove your account (and any others)
3. Then factory reset the device.

After that it shouldn't ask for your email with Factory Reset Protection.
 
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