lg sylo 5 freezes and runs really slow

[willsp28]

i have a lg sylo 5 and it needs some help, so far i have factory reset, tried to keep the amount of downloaded apps to minimum, switched to square home launcher, but all that didn't make much of a difference, i also have a Nokia 3.1 plus which is Android go but it works way better than the stylo, which seems very odd

 

[ocnbrze]

How much is on your memory?

 

[steiny180]

1. Move all your media files to the SD card.
2. Clear your phone call history.
3. Clear all your text messages.
4. Let us know what happens...

 

[willsp28]

here's my storage

 

[willsp28]

heres my memory

 

[willsp28]

here's my memory

 

[willsp28]

there are also no calls or texts on that phone, i don't have service on that phone, just wifi

 

[willsp28]

im trying to move files to SD card but after a couple moves l, now it fails every time, im gonna try to restart it and see if that will fix it

 

[willsp28]

im gonna try it in safe mode, since restarting didn't help it

 

[willsp28]

im starting to think Perhaps i have a rogue app

 

[ocnbrze]

im gonna try it in safe mode, since restarting didn't help it

im starting to think Perhaps i have a rogue app

if you have a rogue app, safe mode should tell you that. let us know the results.

 

[willsp28]

safe mode made no difference

 

[willsp28]

at this point, i think im gonna have to reset it again but im figuring that if it didn't work before then it probably won't fix it this time either

 

[willsp28]

i think the memory and storage is perfectly fine, although ram is also something to check, do you guys know of a good app that will check my ram and processor speed, and maybe tell me what's bogging it down

 

[ocnbrze]

at this point, i think im gonna have to reset it again but im figuring that if it didn't work before then it probably won't fix it this time either

did this just start to happen? was this after an update? how long have you had the phone?

 

[willsp28]

ive had for a long time, and its been doing this for a really long time, ive been working at diagnosing the issue for a long time, just getting tired of not really being able to use it

 

[ocnbrze]

3 gigs of ram is good enough these days for most phones. Anything less though would make a phone slow. I would not worry about ram. Android does a really good job at managing ram efficiencies.

If a factory reset does nothing, than it's not a software issue. Might just be the phone.

 

[willsp28]

3 gigs of ram is good enough these days for most phones. Anything less though would make a phone slow. I would not worry about ram. Android does a really good job at managing ram efficiencies.

If a factory reset does nothing, than it's not a software issue. Might just be the phone.

but what could cause such a issue, its never been damaged whatsoever

 

[puppykickr]

It sounds to me like you possibly have multiple apps using the Accessibility function.

Accessibility can be pretty sweet, but if more than one or two apps are using it then it can really bog a device down with strange results that are hard to pinpoint the cause.

I have never had a device with more than 2 GB RAM, and I have found that one or two apps using Accessibility is the maximum before overall performance is noticibly affected.

Settings
Accessibility

Since you have 3 GB of RAM, I will guess that three apps maximum, and better two or less be using the Accessibility Service.

Another thing to try is to go into developers options and select Show Running Apps.
This will show you what is running and how much memory each is using.

 

[willsp28]

ok ill take some screenshots

 

[steiny180]

Have you used the battery usage stats to see if that'll give you a hint???...

 

[willsp28]

no i haven't, im not even sure what your talking about

 

[willsp28]

here is some screenshots hopefully this will help you guys figure out what's wrong

 

[willsp28]

here's the battery usage stats

 

[steiny180]

Try disabling ExpressVpn and see what happens...