LG V20 needs wifi fix/help

[alex23lg]

Couple of days ago, wifi connectivity got really bad. There are two scenarios. First, it doesn't want to connect to wifi even though all my other devices are connected to the same wifi/router, and under wifi name stands 'obtaining IP address' or 'avoided poor network connection'... Other case is, somehow it wants to connect but the speed of internet is just terrible! So very slow... So pls help, V20 is a great device and I hope I can have this problem fixed! Tnx

 

[mikedt]

Sounds like could be the WiFi module has gone bad, and requires repair or replacement. Is the same with other WiFi networks as well?

 

[lunatic59]

Have you tried a.) rebooting your phone? or b.) forgetting your home network and re-connecting? Could be something as simple as a hung process or corrupt wifi profile.

 

[tube517]

Reboot the router.

Is this happening only at home? What about other wifi (work, restaurants, malls, etc)

 

[alex23lg]

Sounds like could be the WiFi module has gone bad, and requires repair or replacement. Is the same with other WiFi networks as well?

It's the same situation at my work, at home, at friend's house.. All hope is gone

 

[alex23lg]

Have you tried a.) rebooting your phone? or b.) forgetting your home network and re-connecting? Could be something as simple as a hung process or corrupt wifi profile.

Tried everything, resetting, rebooting, both phone and modem, but no luck

 

[alex23lg]

Reboot the router.

Is this happening only at home? What about other wifi (work, restaurants, malls, etc)

Everywhere, same thing happens

 

[lunatic59]

Tried everything, resetting, rebooting, both phone and modem, but no luck

Have you tried smacking it repeatedly with a hammer while uttering profanities? I've found that while it doesn't fix anything I usually feel better afterwards.

Seriously, I think @mikedt nailed it with a hardware problem. The only other possible non-hardware option would be corruption of the radio driver itself which would require a complete firmware flash to fix. That's unlikely, but if that is the case, it could be indicative of failing memory, which is also hardware. Is there still warranty coverage?

 

[steiny180]

Install an app which shows wifi signal stengths and run it on a "good" phone and then run it on your "problem" phone. It will verify any HW problem...

 

[KBU2]

Couple of days ago, wifi connectivity got really bad. There are two scenarios. First, it doesn't want to connect to wifi even though all my other devices are connected to the same wifi/router, and under wifi name stands 'obtaining IP address' or 'avoided poor network connection'... Other case is, somehow it wants to connect but the speed of internet is just terrible! So very slow... So pls help, V20 is a great device and I hope I can have this problem fixed! Tnx

Try removing all the WiFi information from the device and reboot it, then reinstall the WiFi information as a new connection. I've run into this issue before and it seemed to work on various devices like laptops, tablets etc. If your device has a removable the better the fix. By doing the same process but only removing the battery after the Wi-Fi information was removed, then long press the power button for 10 sec by clearing out the bios. Then replacing the battery then putting the information back into the Wi-Fi connection location.

 

[Mohan lal]

Network

 

[Mohan lal]

Couple of days ago, wifi connectivity got really bad. There are two scenarios. First, it doesn't want to connect to wifi even though all my other devices are connected to the same wifi/router, and under wifi name stands 'obtaining IP address' or 'avoided poor network connection'... Other case is, somehow it wants to connect but the speed of internet is just terrible! So very slow... So pls help, V20 is a great device and I hope I can have this problem fixed! Tnx

 

[Mohan lal]

Sounds like could be the WiFi module has gone bad, and requires repair or replacement. Is the same with other WiFi networks as well?

My wifi fix