The helper
Lurker
My htc evo 4g just got locked and the wnat me to put in my gmail acount and i forgot it does anyone know how to unlock it???
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Locked
- Thread starter The helper
- Start date
Martimus
One bite at a time...
Welcome to the Android Forums!
Usually when this happens you've got two choices:
1. Try resetting the password on your Gmail account through the web interface on a PC or MAC. Once the password is reset then you can try to enter the new password at the prompt on your phone. Sometimes this will work and sometimes it won't. If it doesn't then it's time to go to option 2.
2. Boot the phone into recovery mode and do a factory reset on it. Please be aware that this will delete everything from the phone. When it's done it'll be like it's a brand new phone. You'll then need to enter your Gmail credentials and re-load all of your apps and data.
Usually when this happens you've got two choices:
1. Try resetting the password on your Gmail account through the web interface on a PC or MAC. Once the password is reset then you can try to enter the new password at the prompt on your phone. Sometimes this will work and sometimes it won't. If it doesn't then it's time to go to option 2.
2. Boot the phone into recovery mode and do a factory reset on it. Please be aware that this will delete everything from the phone. When it's done it'll be like it's a brand new phone. You'll then need to enter your Gmail credentials and re-load all of your apps and data.