so... when i try to open the market to download an app or whatnot, it asks for my google password for some reason. so i type in my password and then it wants me solve a captcha. then it wants my password again. then it wants me to solve a captcha again... over and over, back and forth. i cannoy access certain things on my phone because of this! i even changed my password via my laptop and i still can't get in. this is very frustrating! what can i do?? thanks in advance.
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- Thread starter feverhawk
- Start date
Martimus
One bite at a time...
Welcome to the Android Forums!
What brand/model Android device do you have? Did you get it new or purchase it used? Has it been acting like this since you got it? Did the behavior start recently? Possibly since installing an app?
It's possible that you might need to do a factory reset on the device to start fresh and get it to retain your Gmail username and password.
What brand/model Android device do you have? Did you get it new or purchase it used? Has it been acting like this since you got it? Did the behavior start recently? Possibly since installing an app?
It's possible that you might need to do a factory reset on the device to start fresh and get it to retain your Gmail username and password.
thanks for your reply. yes i got it new and i just started doing this recently, maybe when i installed the 'hanging with friends' app. how do i go about resetting my phone? that sounds like my best bet. everything was fine before, my gmail, ebay, facebook and everything were synched up. now it wants passwords for everything and they are not working. thanks again!
There is probably a button combination at startup that will reset your phone, but it will depend on the model. You can also go to menu>settings>privacy>factory data reset.
Be aware that this returns your phone to the state it was in when new and will clear apps and data. If you have anything you want to save, make sure you back it up before you do this or you could lose it permanently.