Help Lollipop Update Issue on Galaxy S4

[kskog225]

Hey folks! Okay so I've been trying to update my Galaxy S4 (AT&T) to the new Lollipop software. I've tried it a few times and every time, it crashes at 32% and says the download has been interrupted....Except it hasn't.

Any suggestions?????

 

[redjama]

Its a known issue that has been happening with AT&T. Not really sure what you can do. I've had a few friends that it has also happened to. Only thing you can do is cancel it and try again. I also suggest doing a backup and a factory reset before you do the upgrade. A lot of AT&T users have been having stability issues after the upgrade.

 

[kskog225]

Turns out I didn't have enough space! It requires 3GB to do the update!