nogoodxperiaJ
Lurker
Hi all,
I tried my operator and sony support but had no success, my chance of
unlocking my phone with data loss is less than finding life on Mars.
I am in the UK, with a 3G network operator. I have a Sony Xperia J.
The sim card is about 8 years old, the phone is from January 2013.
When I first got the phone, it worked fine even without a sim card
as I use the phone mainly as a small tablet. Recently I transfered the
sim card from my old phone to the android to get myself in the
modern age. All OK so far except the usual problem with the Xperia J
with the screen being too sensitive.
Today I decided to add some security to it, namely a pin number. I
chose a 4 digits pin (rather than longer pin or pattern). Whilst
I was in the security menu I stupidly ventured into the "Lock Sim"
menu and my sim is locked, asking me to enter the PUK code.
Alerting me there are only ten attempts, I looked in for empty
phone box and cannot find it, phoned my operator and gave me the
PUK code.
I entered the PUK code and it was fine, as it was my first attempt.
Then I entered the pin, which was fine. But since then the phone
is in the emergency calls mode only as I am sure most of you know
what I meant. If I use my other phone to phone the xperia the phone
menu comes out and I can talk. But if it is a text there is only
a beep and a symbol top of the screen (alongside a wifi symbol and
a couple of others). The sim card still works, I tried it on the other
pre-smartphones phones. I also have another sim card from the
same operator but it will not work (expectedly) on the xperia J
because I was told the xperia J will only work with the old sim
card which is tied to my phone contract. Things are a bit more
relaxed in the older days with my older pre-smartphone phones.
To complicate matters there is a lot of data on my phone mainly
sms that I really do not want to get rid of with a hard reset or
a software update. I am running on ICS 4.04 I think, there has
been a couple of alerts telling me JellyBean is ready but I
made no attempts to upgrade. My phone is not USB debugging
mode enabled so i cannot use somewhere like mobileGo from
Wonderware(?) or any software which can backup a smartphone
and backup the texts. I downloaded the Sony pc companion 2.1
but found out like other people that 2.1 does not have the backup
and restore option anymore. And the Sony support guy makes
a relevant but different point that Experia J does not have this
option. Other people with other models have the same problem
as me. I read that the sony software update sometimes will
do a backup of the phone before upgrading but I wouldn't risk it
after being told by support guy. In fact I went as far as I could
with the upgrading thing without the upgrading
and it did have warning saying all data would be lost.
My phone is not bricked or anything and it is brand new.
What shocked me is that I did not freeze the phone with
3 failed pin attempts or 10 failed PUK attempts, I remember
them right or chose not to enter the PUK code and waste any
attempts. I also tried the famous *#*#xxxxxx# thing but no good.
Someone suggested the old PC suite from sony and I downloaded it
but still no good. I also downloaded the old pc companion in case
it has the restore and backup option but it has not, seems to be
an option it downloads after installation, like some options are in the
latest version(and it probably needs the USB debugging enable)
Is this Mission Impossible? I don't mind hard resetting it or software
resetting it to get it work but first I need to get those sms from
the phone. It's very important and I am sorry that I did not back it
up earlier.
Thanks for your help and reading this, I apologize for the long mail.
I tried my operator and sony support but had no success, my chance of
unlocking my phone with data loss is less than finding life on Mars.
I am in the UK, with a 3G network operator. I have a Sony Xperia J.
The sim card is about 8 years old, the phone is from January 2013.
When I first got the phone, it worked fine even without a sim card
as I use the phone mainly as a small tablet. Recently I transfered the
sim card from my old phone to the android to get myself in the
modern age. All OK so far except the usual problem with the Xperia J
with the screen being too sensitive.
Today I decided to add some security to it, namely a pin number. I
chose a 4 digits pin (rather than longer pin or pattern). Whilst
I was in the security menu I stupidly ventured into the "Lock Sim"
menu and my sim is locked, asking me to enter the PUK code.
Alerting me there are only ten attempts, I looked in for empty
phone box and cannot find it, phoned my operator and gave me the
PUK code.
I entered the PUK code and it was fine, as it was my first attempt.
Then I entered the pin, which was fine. But since then the phone
is in the emergency calls mode only as I am sure most of you know
what I meant. If I use my other phone to phone the xperia the phone
menu comes out and I can talk. But if it is a text there is only
a beep and a symbol top of the screen (alongside a wifi symbol and
a couple of others). The sim card still works, I tried it on the other
pre-smartphones phones. I also have another sim card from the
same operator but it will not work (expectedly) on the xperia J
because I was told the xperia J will only work with the old sim
card which is tied to my phone contract. Things are a bit more
relaxed in the older days with my older pre-smartphone phones.
To complicate matters there is a lot of data on my phone mainly
sms that I really do not want to get rid of with a hard reset or
a software update. I am running on ICS 4.04 I think, there has
been a couple of alerts telling me JellyBean is ready but I
made no attempts to upgrade. My phone is not USB debugging
mode enabled so i cannot use somewhere like mobileGo from
Wonderware(?) or any software which can backup a smartphone
and backup the texts. I downloaded the Sony pc companion 2.1
but found out like other people that 2.1 does not have the backup
and restore option anymore. And the Sony support guy makes
a relevant but different point that Experia J does not have this
option. Other people with other models have the same problem
as me. I read that the sony software update sometimes will
do a backup of the phone before upgrading but I wouldn't risk it
after being told by support guy. In fact I went as far as I could
with the upgrading thing without the upgrading
and it did have warning saying all data would be lost.
My phone is not bricked or anything and it is brand new.
What shocked me is that I did not freeze the phone with
3 failed pin attempts or 10 failed PUK attempts, I remember
them right or chose not to enter the PUK code and waste any
attempts. I also tried the famous *#*#xxxxxx# thing but no good.
Someone suggested the old PC suite from sony and I downloaded it
but still no good. I also downloaded the old pc companion in case
it has the restore and backup option but it has not, seems to be
an option it downloads after installation, like some options are in the
latest version(and it probably needs the USB debugging enable)
Is this Mission Impossible? I don't mind hard resetting it or software
resetting it to get it work but first I need to get those sms from
the phone. It's very important and I am sorry that I did not back it
up earlier.
Thanks for your help and reading this, I apologize for the long mail.
