Help Losing Wifi/Ethernet Connection on MBox Android Tv from Easytone

[Todd Bobbitt]

Having issues with MBox Android Tv Box from Easytone(off of Amazon). It keeps losing the Ethernet/Wifi Connection within seconds???? Any suggestions? Are there any Firmware updates available out there to correct this? Drivers etc?
Any help is greatly appreciated.

 

[ocnbrze]

have you tried just rebooting the router?

 

[Todd Bobbitt]

have you tried just rebooting the router?

Yes. I have exhausted all the other technical aspects outside of the problem being the device itself.
No other devices have this issue on my network. So that leads me to believe it is with the device itself.
I have purchased a USB Wifi adapter but the Android Box doesn’t recognize it.
And I really don’t want to buy another box.

 

[ocnbrze]

is there a way to factory reset the device? if there is not or if you tried that already, then i do not know what else you can do. i get most of my streaming through chromecast so i do not have a need for an android tv box.

 

[svim]

Could you provide more details about how your MBox is connected to your home network? Your reference to 'Ethernet/WiFi' indicates both wired (Ethernet cable) and wireless (WiFi) issues. Is it indeed a matter of trying both and neither are working out?
It would also help if to know more details about your home network -- do you have an ISP-supplied modem/router unit or do you have your own router? If you're using an Ethernet cable have you tried swapping it out with a different cable you know is good, or used a cable tester to check the cable? If WiFi, approximately how much distance is between your router and your MBox? Are you relying on a 2.4GHz or 5GHz band network, or a mix of both?
Don't rely solely on the fact that other devices are connecting to your home LAN without a problem, the issue you need to focus on is the connectivity problem between your MBox and your home LAN.