Lost ability to edit in Gallery

[robit]

Whenever I click the pencil icon to edit, it tells me allow permission in settings. Next to it in blue, the settings do nothing when clicked on.
There is absolutely nothing I can find in settings>apps>gallery>gallery settings to turn on any permission. In the gallery app info, all 4 permissions are enabled.
Anyone have an idea where I can find the permission needed?
Gallery version: 11.0.00.31
Best regards,

 

[ocnbrze]

try clearing cache for the gallery. did this always happen? or all of a sudden? was it after an update?

 

[robit]

Many thanks for your reply.
Yes, I have cleared cache and data too, to no avail. Not sure of the time it happened but recently I did reset app peferences, so it may have happened then. Now when I click on edit (the pencil icon) Just get a popup that says: "To use this feature, you need to allow permission in Settings" As to where that is I can't seem to find out,

 

[marctronixx]

long press on the gallery icon and tap on the "i" icon. this should take you to the settings of the app. take a screenshot of what your permissions are set to.

 

[robit]

long press on the gallery icon and tap on the "i" icon. this should take you to the settings of the app. take a screenshot of what your permissions are set to.

Thanks for your time to reply.

I have been in gallery settings any which way I could, but nowhere I can find any settings involving editing. Interestingly, I decided to try editing a photo in my tablet (tab s4, still on pie) and as soon as I clicked the pencil icon, it asked me to allow photo editor. Yet, photo editor is nowhere to be found in the system, so I must assume that it is integrated deeply in gallery app. Another interesting thing is that I have no problem editing video. I would even try to reinstall gallery if I knew where to find it.

Kind regards,

The answer to enable photo editor was given to me on the community.samsung forum just now. I f anyone suffer with the same issue, the answer is the following:
Open Settings
Click Apps
From the 3 dot menu select "Show system apps"
Search for Photo Editor
After clicking on the Photo Editor entry, click on Permissions.
Ensure that "Storage" is allowed.

Best regards,