Without knowing your device make, model and software details it's difficult to give you a definitive answer.
However it may help to know that on my HTC One a screenshot is achieved by holding down the power button and tapping the home button. Since the update to Android version 4.2.2 there is also a dedicated screenshot button in the new menu which is accessed by a two finger pull-down from the notification bar.
I believe some devices use the power button/volume down button combination. There are also a number of screenshot apps available in play store.
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Hi, although the new menu is available on the HTC One, I don't know whether it applies to other devices. You will get a good response if you post in the dedicated area for your device (If you have a browse first, you may well find the answer) :-
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