Make sure you are on Ebill or Summary Bill or you will be charged....

[falconey]

Make sure you are on Ebill or Summary Bill or you will be charged $1.99....Due to the recent fee information that's circulating I examined my bill extensively for the first time in the while and found this little nugget.

Detailed Bill Fee​

Eff. 1/1/12, Sprint will charge a $1.99/mo/acct
Detailed Bill Fee for accounts receiving
detailed paper bill (eg. call length/type/times).
No fee for ebill or summary. Visit
sprint.com/mybilloptions (requires log-in or
register) to change bill. Detailed bill available
online for all accounts.​

 

[la sal]

What is Summary Bill?

 

[DonB]

Means they send you an online bill, or you can view your summary bill when you login to the Sprint website and view your bill

What is Summary Bill?

 

[la sal]

Means they send you an online bill, or you can view your summary bill when you login to the Sprint website and view your bill

I have my statement mailed to me but regularly check my summary bill online. I also pay my bill online. Thanks.

 

[Darnell0216]

This is nothing new for companies. Many services with online access either charge to receive a paper bill or provide a discount for going paperless. I enrolled in eBill day one because it waives my bank's monthly fee.

 

[KOLIO]

What is Summary Bill?

I believe the paper bill that you receive is a summary bill,if it only lists the various charges & total amount of data & call minutes used,& not a detailed list of all calls made,w/minutes per each call,etc.....


Once upon a time,when I was w/T-MOBILE,I couldn't believe the 1st & subsequent paper bills that I received in the mail.It was practically a mini phone book in size & weight,w/details of each & every call that I made in the billing period.

Nice information to have on hand,I suppose,if you need proof of a call,etc.....,but,the 1st thought that came to my mind was WHAT A WASTE of money,resources, etc.....no wonder my bill was so high,to pay for crap such as this.

If the paper bill you're currently receiving is approximately 3-4 pages/pieces of paper,it's a summary bill & you shouldn't be charged for this.

If the charge appears on your bill,a call to C/S @ SPRINT is in order.

 

[falconey]

I believe the paper bill that you receive is a summary bill,if it only lists the various charges & total amount of data & call minutes used,& not a detailed list of all calls made,w/minutes per each call,etc.....


Once upon a time,when I was w/T-MOBILE,I couldn't believe the 1st & subsequent paper bills that I received in the mail.It was practically a mini phone book in size & weight,w/details of each & every call that I made in the billing period.

Nice information to have on hand,I suppose,if you need proof of a call,etc.....,but,the 1st thought that came to my mind was WHAT A WASTE of money,resources, etc.....no wonder my bill was so high,to pay for crap such as this.

If the paper bill you're currently receiving is approximately 3-4 pages/pieces of paper,it's a summary bill & you shouldn't be charged for this.

If the charge appears on your bill,a call to C/S @ SPRINT is in order.

^^^This is a definition of a summary bill. It's still paper, but does not include the call details log. The log can still be printed from the online account(for the primary line). And I understand that other companies do this, I'm just trying to make people aware that sprint has started doing it. It's a $2 fee that can be avoided if you are aware. Of course Sprint does a poor job of making people aware, as I'm sure there is some slight profit for them. If only 250,000 customers received the detailed bill in the mail that's half a million in extra revenue per month. Just an example as I have no idea of the real stats.

 

[KOLIO]

^^^This is a definition of a summary bill. It's still paper, but does not include the call details log. The log can still be printed from the online account(for the primary line). And I understand that other companies do this, I'm just trying to make people aware that sprint has started doing it. It's a $2 fee that can be avoided if you are aware. Of course Sprint does a poor job of making people aware, as I'm sure there is some slight profit for them. If only 250,000 customers received the detailed bill in the mail that's half a million in extra revenue per month. Just an example as I have no idea of the real stats.

THX for the heads up on the surcharge,any information concerning our monthly bills is a good thing.

I'm guessing the SPRINT surcharges are roughly the same for everyone here,(mine comes to $5.10/mo.)
From what is stated on the bill,in a nutshell,these charges are basically the cost of SPRINT's doing business being passed on to us.

In SPRINT's own words:

SPRINT SURCHARGES are rates we choose to collect from you to help defray costs imposed upon us.



Whatever..........
The surcharges would be a little easier to take if someone could explain(SPRINT REP out there?),in plain language,what/how these fees actually go toward paying for,other than another source of revenue.

These are the SPRINT SURCHARGES that appear on my bill:

FEDERAL-UNIV SERVICE ACCESS NON-LD

STATE-STATE COST RECOVERY FEE

STATE-STATE UNIV SERVICE ASSESSMENT

ADMINISTRATIVE CHARGE

REGULATORY CHARGE


These charges are separate from the Government Fees & Taxes,which SPRINT is required by law to collect from customers on behalf of the Government.
Mine seen relatively low compared to some others I've read/heard about ($4.81/mo).

I'm not so much complaining about the surcharges,but,a reasonable explanation as to what they cover would be nice.

Overall,I'm a very satisfied customer w/SPRINT service & products.
(9.5 out of 10).
My only wish/gripe is the MOTOROLA PHOTON 4G isn't 100% compatible w/the LAPDOCK 500,or for sale by SPRINT for that matter,but,that's a topic of discussion that belongs in another forum/thread............

 

[HeadlessPonch]

I believe the paper bill that you receive is a summary bill,if it only lists the various charges & total amount of data & call minutes used,& not a detailed list of all calls made,w/minutes per each call,etc.....


Once upon a time,when I was w/T-MOBILE,I couldn't believe the 1st & subsequent paper bills that I received in the mail.It was practically a mini phone book in size & weight,w/details of each & every call that I made in the billing period.

Nice information to have on hand,I suppose,if you need proof of a call,etc.....,but,the 1st thought that came to my mind was WHAT A WASTE of money,resources, etc.....no wonder my bill was so high,to pay for crap such as this.

If the paper bill you're currently receiving is approximately 3-4 pages/pieces of paper,it's a summary bill & you shouldn't be charged for this.

If the charge appears on your bill,a call to C/S @ SPRINT is in order.

Yeah, I can remember a youtube video this girl put out way back when AT&T got the iphone. She had apparently asked for detailed billing, and her first month's bill came in a couple of boxes. Lots of texts, and she was like "Omg. I can't believe they sent this to me".