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Help Malware can't removed by Factory Reset :(

JasonLong

Member
Hello Experts.
I have Huawei G510 and it is infected by Malware, I installed an Antivirus but Android Antivirus can't detected it. I did factory reset but malware not removed :(

Any idea?

Thank you.
 
Yeah, internet browsers - you use one to go to websites - as that's pretty self-explanatory I'm not understanding the question.

The built-in one, Chrome, Firefox, and any others that re-installed automatically after the factory data reset because you used them before - go to apps management and clear data for each one that you have.

Otherwise, describe what you mean by malware being left behind after a factory data reset.

And I don't mean what is the definition of malware - I mean what malware do you have?
 
My Phone is infected and some application like Games "Lucky..." appeared on my phone screen. I attached SD card into my PC and scanned it via Kaspersky Antivirus and it found 17 Android malware on my SD card. I factory reset my Phone but when I turn on my Cell phone, infected programs appeared :(. How can I solve it?
These malware are something like "Lucky game" and installed without my permission.
 
I think the problem could be that after the reset you're automatically installing the same apps and apps like chrome are resyncing so as Emon says, go to Settings, applications, ALL, find all browsers and clear their data
And backup music, pics etc from your sd card then format it if you think it's infected
 
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