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Help Mass storage doesn't work

iomartin

Lurker
Hello,

I'm having problems using my phone with USB mass storage. I have a rooted Samsung Galaxy 3, with Android 2.1.

When I connect the phone to the computer, it starts charging but the notification bar doesn't give me the option to mount the SD card. I found out that if I turn the phone off, connect it and then it turn on, the USB connected dialog appears.

I choose Mount, but nothing happens. I tried it on 2 different computers, one with Ubuntu 10.10 and the other with Windows Vista, and it didn't work in any.

I tried setting USB debugging on, and it didn't work as well. I'm using the cord that came with the phone.
 
Welcome to the forums, iomartin.

The issue you're describing is most often caused by lack of proper device drivers installed in the computer.

Depending on the computer's OS (Windows 7, XP, Mac, Linux), search for your Samsung Galaxy Apollo (3) drivers, install them to your computer, reboot both the computer and your device, then connect via USB and you should be good to go.
 
Thank you for the quick reply, Frisco!

I'm using Linux (Ubuntu 10.10, 32 bits) and I couldn't find the proper driver. I tried both googling and Samsung's website. Any ideas?

Regards
 
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