Mate 10 speaker problem

[Proff9]

Mate 10 pro.
Hi my mate 10 pro plays audio fine but when people call there is no audio?!? Any ideas?

 

[mikedt]

First of all try restarting the phone, as might just be a software glitch or something.

 

[Proff9]

First of all try restarting the phone, as might just be a software glitch or something.

First thing I did

 

[ocnbrze]

the next couple things you can try is to put the phone in safe mode and see if it still occurs. the other thing would be to do a factory reset.

 

[steiny180]

Find an audio app that will allow playing during phone calls and/or ringing.