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Help Messaging Contacts

crispyone

Lurker
Just got the Vortex last week and not sure if messaging app is working right. Here's what happens:

When I go into messaging and hit compose new message the window with the address bar comes up on the top of the screen. If I don't enter any name/phone #, I get my contact list by hitting the search button to the right of the address box. When I select a contact it either takes the contact to the message or I get one of two errors: Error 1 says invalid recipient or I get a pop up that gives me the option to call any of the numbers on the contact and if I select that I get invalid recipient.

If I go to my Contacts directly (not thru the mssg app) I have the option to either call or mssg any of the numbers, even the ones that come up invalid through the messaging app.

This just seems wierd. I went to a reseller store yesterday and they refered me to tech support. Called them and got to tier II and rep was helpful and had me try a few things (including reloading phone) but still works the same.

Any ideas?
 
Had a similar issue, but only with my wife's contact. All others seemed to work okay. Managed to resolve the issue by removing all the other numbers listed in her contact except for her mobile phone. I know that probably doesn't help, but thought I'd share.
 
Had a similar issue, but only with my wife's contact. All others seemed to work okay. Managed to resolve the issue by removing all the other numbers listed in her contact except for her mobile phone. I know that probably doesn't help, but thought I'd share.

Thanks for the reply. Have't taken phone back to VZ yet because although I think there's something wrong with the way the messaging is working, I'm not convinced that it's the phone. Reading the owners manual in regards to messaging, they don't discuss going into the contact directory using the search key, only entering names or numbers in the search box and selecting them from there. Seems rather odd that the same contact works using one method but not the other.
 
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