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Help Messaging has stopped...

Demoose76

Lurker
Hi all. I've just signed up in here and desperate for some help here. My Samsung note 2 is only 6 days old. On day 2 I was unable to send any text messages. When I'd tap the message*icon the screen would go blank and an error message would appear saying Unfortunately, messaging has stopped. It then takes you back to the home screen. . I tried switching off and on again and I did a reset but to no avail. After contacting o2 I was told to back everything up and do a factory reset. After that it worked fine until day 4 when it's happened again. Surely a phone not even a week old shouldn't be doing this. Has anyone got any ideas or should I just demand a replacement new phone?
 
I had the phone app do this to me. It was a ring tone that I had put on it. Deleted it and all was well.

Check what you have installed would be my advise.
 
Thinking the same thing. Did you install anything prior to your issue?

-Sent using the force
 
That happened to me on another phone, I did a reset twice it still wouldn't work, so I had to use another messaging app.
 
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