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Metro PCS - Major Changes

AP2FTW said:
i was able to get to talk to an agent on the website through chat:



sounds to me like its definitely on by default
Click to expand...
Another possibility:

It's already on by default and one hand doesn't know what the other is doing....
MY CS coulda misinformed me...

Sounds like a mission to escalate TS level or mgmt or even to The Office Of The President.
 
airfawkies2 said:
i am on the $40 plan.

i currently only get 500Mbs of high speed data for a BYOD on this plan. My question is..since they are giving us an extra GB...will i get more then 500 MBs of high speed data or will it stay the same.
Click to expand...
Sir, kindly check your plan n contact CS as needed. Contrary to released statements, users are reporting needing to manually switch in order to receive the extra data allotment.
 
HD videos look fine...BUT......
The more í think about this the more í agree with most:

things LOOK set up like compression is MEANT TO BE ON by default- If not now then eventually- and everyone then needs to disable if they don't want...

...making things either sneaky or incompetent....

But then again there's a button to enable/disable at will...
 
Hi everybody need help. Went into my metro app and services I tapped on data maximizer it said off. Now it just sits on the home page as data maximizer off - whatever that means. I went to the website it said I have to update my profile to change anything, so I put in my pin and tap upgrade and it does nothing. I called what they call customer service. They said my data maximizer is off supposedly. Now I'm confused and frustrated with all of this. Any help would be appreciated . Thank you.
Anthony.
 
horsecharles said:
HD videos look fine...BUT......
The more í think about this the more í agree with most:

things LOOK set up like compression is MEANT TO BE ON by default- If not now then eventually- and everyone then needs to disable if they don't want...

...making things either sneaky or incompetent....

But then again there's a button to enable/disable at will...
Click to expand...

but did you see what this online tech support guy said?

Billy: I'm going to add the feature called Data Maximizer Disabled that will disable it
Click to expand...

he had to add a feature called "data maximizer disabled" in order to disable it...i mean wtf? why would you have to add a feature to disable it? why cant it just be disabled?
 
Skyroket said:
What about that free music... I don't get? I have apple music .. is it free now?
Click to expand...
according to the metropcs online support i spoke to:

Billy: Right, the price will be the same, the migration will be automatic but since we have so many customer, it's done gradually, no worries though, I was able to change it for you!

Valued Guest: so does that mean i have the music unlimited service added now as well?

Billy: Yep, that's correct too!! Pretty awesome I'd say!
Click to expand...
 
The music thing is too stream music on the different music services like Pandora, Spotify, apple music etc. Without the data used up counting towards whatever amount you get every month, it doesn't mean that you no longer have to pay just that streaming doesn't affect data usage.
 
AP2FTW said:
but did you see what this online tech support guy said?



he had to add a feature called "data maximizer disabled" in order to disable it...i mean wtf? why would you have to add a feature to disable it? why cant it just be disabled?
Click to expand...
THAT was the main reason for my last post...trust that way more than what India CS told me.
I agree with you...but as long as no throttling occurs, find it fairly harmless.
 
t12b25 said:
Hi everybody need help. Went into my metro app and services I tapped on data maximizer it said off. Now it just sits on the home page as data maximizer off - whatever that means. I went to the website it said I have to update my profile to change anything, so I put in my pin and tap upgrade and it does nothing. I called what they call customer service. They said my data maximizer is off supposedly. Now I'm confused and frustrated with all of this. Any help would be appreciated . Thank you.
Anthony.
Click to expand...
I think the website page to make the changes needs to iron out kinks.

Also, the boilerplate in the metro app is contradictory and confusing everyone.

I just added Data Maximizer OFF from within My Metro app
FOR THE VERY FIRST TIME.
And í now believe that í have disabled it!

IF YOU HAVE NEVER ADDED IT, I recommend you do so.

IF YOU ALREADY ADDED IT ONCE, then stay put.

YOU WILL THEN BE DISABLED OF IT.
 
Or the text "off" is still there on the menu button even if it's turned on, like it is for me... Just some "birth-problems" on the app/Web page...
 
t12b25 said:
If that is true then I can't turn off mine. It just says off with an arrow and no other options on it. I'm confused.
Anthony.
Click to expand...
So you should be able to click that arrow(I did from within My Metro app that is), causing that service to be added( after prompting for pin, etc.).
If you then close tab or app and log back in to your account, you will see a new entry under Services: Data Maximizer OFF.
 
horsecharles said:
So you should be able to click that arrow(I did from within My Metro app that is), causing that service to be added( after prompting for pin, etc.).
If you then close tab or app and log back in to your account, you will see a new entry under Services: Data Maximizer OFF.
Click to expand...
So I did all of that and this is where I'm at is the correct for it to be off/disabled? Added screen shot.
Thank you for the help.
Anthony.
 

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