My wife's phone is having problems again. She has a Samsung A53 with Android 15.
The newest problem started happening a couple of months ago. There has been so much going on with our family that the phone has taken a backseat.
Up to about 2-3 months ago her phone has been working fine with the home wifi. I can use it fine and so can my son. When the home wifi became an issue she was still able to use wifi and local retail establishments but no longer can.
At first we thought we had to reset the phone so we did and nothing changed. Then we reset Network settings and rebooted router nope. With the wifi adapter turned on it shows no networks available even tho there are some available.
I did some research and found out that people that generally like Samsung don't anymore. Also apparently the processor that's in the A53 is junk and the problems were addressed and fixed for the A54. Apparently there is a glitch in the area of the processor that controls the wifi adapter and that Samsung has put out firmware or some kind of fix or pay h to address this issue.
I saw screens that were screenshoted that showed where you can check whether you want to switch from 2.4ghtz to 5 5ghtz for the wifi. I never was able to find that area on her phone.
Does anyone know anything about this. Am I explaining it right? Can someone point me in the right direction to help me with this to help her.
The newest problem started happening a couple of months ago. There has been so much going on with our family that the phone has taken a backseat.
Up to about 2-3 months ago her phone has been working fine with the home wifi. I can use it fine and so can my son. When the home wifi became an issue she was still able to use wifi and local retail establishments but no longer can.
At first we thought we had to reset the phone so we did and nothing changed. Then we reset Network settings and rebooted router nope. With the wifi adapter turned on it shows no networks available even tho there are some available.
I did some research and found out that people that generally like Samsung don't anymore. Also apparently the processor that's in the A53 is junk and the problems were addressed and fixed for the A54. Apparently there is a glitch in the area of the processor that controls the wifi adapter and that Samsung has put out firmware or some kind of fix or pay h to address this issue.
I saw screens that were screenshoted that showed where you can check whether you want to switch from 2.4ghtz to 5 5ghtz for the wifi. I never was able to find that area on her phone.
Does anyone know anything about this. Am I explaining it right? Can someone point me in the right direction to help me with this to help her.