Help Missing Apps

[six_four]

Hello all! I'm new here, not sure how to navigate through this forum. But I have a slight problem and I was told you fine folks could help me out.

I just bought a HTC Desire HD second hand. The reseller told me it was unlocked and ready to go. Took it home, popped in my Sim card and all was well. Now this is my first Android device, but not my first encounter with them. I was looking though the All Apps and realized there isn't a Settings app. I then pressed the Menu button and pressed Settings and nothing happens. I am not entirely sure, but I believe the Settings app has been hijacked. So I have dragged down the notification section and have gone into the quick settings and tapped all settings and I get an error saying "Sorry! Status Bar has stopped unexpectedly. Would you like to tell HTC?"

So I have looked at the Preview error report and this is what it says:

Report type: Crash
Package name: com.android.systemui
Package version: 10
Package version name: 2.3.5
Installed by: com.htc.feedback
Process name: com.android.systemui
Time: Monday November 11, 2013
Up time: 1:21:45
Awake time: 0:53:16
System app: true
Device: ace
Build ID: GRJ90
Build type: user
Model: HTC Desire HD A9191
Product: htc_ace
SDK version: 10
Release: 2.3.5
Incremental version: 228204.4
Brand: telus_wwe
Exception class name: android.content.ActivityNotFoundExpection
Source file: Instrumentation.java
Source class: android.app.Instrumentation
Source method: checkStartActivityResult
Line number: 1545

Can anyone tell me what's wrong with my phone? I pretty much can't do anything

P.s

When I go into hboot this is what it reads


ACE PVT SHIP S-ON RL
HBOOT - 2.00.0027
MICROP-0438
RADIO - 26.14.04.28_M
eMMC-boot
Sep 7 2011, 19:06:24

HBOOT

And then it gives several different options to select

FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC

 

[scotty85]

hi six_four! welcome to android forums,hopefully we can help.

has the phone been rooted,to your knowledge?

fisrt thing i would try is a factory reset. that will fix a wide assortment of strange issues

after that,if you still have issues,try and get to setting/about phone and tell us the build number. if you cant get that to work,try this,and paste here the output,Xing out your meid and esn:

first download and install these drivers: revolutionary drivers (mirror)

then,download this small file:
mini-adb.zip

-unzip it,and place the unzipped folder onto the root of your C drive(not inside a folder)

-open a cmd window(with win 7,click start bubble,type "command" or "cmd" in hte search box)

-now change to your mini-adb directory(assuming you didnt chagne the name). type in the black cmd window that opened on your PC:
cd c:\mini-adb

-pull the battery in your phone for a few seconds. hold volume down,then power. hold them both until you see the white/colored writing hboot screen

-select "fastboot" from the hboot menu with the vol rocker/power button

-in your cmd window type:
fastboot devices

it should output your phones serial number. if so youre good to go. if not,youre apparently having a driver issue. i usually recomend these drivers from Revolutionary: modified htc drivers download and install the drivers(you should just have to run that file). afterwards,unplug your phone,plug it back in. make sure its in fastboot. as soon as you get a result from "fastboot devices" your ready to procede to the next step.

-in your cmd window,type(or copy/paste,is much easier):
fastboot getvar all

-copy the info that outputs here. right click in your cmd window,click mark,highlight it all in white. hit enter. paste the info here. it will help us know which ruu for you to run.