Help Missing Email Sound Notification

[mark f]

Hi

I have tried everything but I am now stuck

For some reason I am not getting a sound notification for emails, althought the number of emails does show in the icon

SMS sounds come through

I am using GO SMS for my messaging and standard HTC Mail

Can you help

Mark

 

[El Presidente]

When you turned the notifications off for the stock SMS app after installing GO SMS, did you do it in the stock SMS app, or the sound menu from within settings?

 

[landovr]

If you go into your mail app, hit menu then select more, then select settings, then notification settings and see if your notificaton sound box is ticked.