Missing photos on Ultra 21

[Dav1d]

Hello everyone
I appreciate that this might have been posted before, but I cannot locate about 5 important photos of a document. I've checked all the apps, trash and cloud backups, they seem to have dissapeared. Can anyone help please?
Many thanks
David

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[ocnbrze]

Are you logged into your Google account? If so, check Google photos. As long as you have the account sync turned on. It should be there, unless somehow you deleted them before.

 

[Dav1d]

Thanks ocnbrze,
yes I've checked Google and other back up "clouds"...no where to be seen. I must have inadvertently deleted them, but to be honest, I don't know how, as they were important...ah well, thanks anyway.

 

[ocnbrze]

Thanks ocnbrze,
yes I've checked Google and other back up "clouds"...no where to be seen. I must have inadvertently deleted them, but to be honest, I don't know how, as they were important...ah well, thanks anyway.

if you have been letting google backup your photos and they are not there, then somehow you have deleted them.

just to double check, i would log online to your google photos,https://photos.google.com/, and double check there. sometimes you can just delete photos off of the device without entirely deleting the photo from the cloud.