MMS Delay

[Android Question]

Hi All,

I have a Motorola Moto X and have been experiencing problems both receiving and sending picture and group text messages. I have an unlocked phone and was first on T-Mobile, and received significant delays (up to 3 days), if I received them at all. I chalked this up to being an issue with the carrier and switched to AT&T recently.

Upon activating with AT&T, the delays don't appear to be as bad, but something still isn't right. I still have delays of hours (I live in a major city with nearly constant 4G LTE, full bars and on wifi from time to time).

I contacted AT&T and they informed me of a "degraded tower" in my area, but that sounds like BS to me (as I know others on AT&T without any problems whatsoever). These problems happen both receiving and sending to both android and iphones, who are on multiple carriers.

Another weird thing is sometimes when there has been a delay in incoming messages, if I subsequently sent a picture message or group text, I suddenly get all of the incoming messages as soon as I send it. This is what has me questioning if there is something on my phone/Motorola/Android causing the issue.

I'm relatively new to Android so would appreciate any help as to what could be the problem or where I should go from here. The phone was bought brand new, only about a month old, with new SIM card, and running basically everything stock (no apps downloaded, etc.).

Any thoughts on what is causing this? Network issue, or is there settings I should look at or adjust?

Thanks in advance for any help.

 

[Digital Controller]

I know a lot of times, as unfortunate as this may be, toggling data on and off might get these messages to appropriately show up.

I keep data off all the time usually, just to save battery life. I will get a prompt when receiving a MMS message, so then I'll toggle on data and download the message, works every time.

I understand that for some people this is a pain, but it works for me.

Did you toggle on the "Don't auto-download MMS" in the message settings? That might get the messages to at least show up on time, just not try and immediately download.