Help Mms unable

Christin Williams · Oct 25, 2016

Hi I have a Alcatel One Touch Fierce XL I am unable to send messages via mms is there any other solution besides resetting my phone .

tube517 · Oct 25, 2016

Welcome to Android Forums!

Who is your carrier?

mikedt · Oct 25, 2016

Check the APN details are present and correct for your particular carrier, as a wrong or missing APN is a frequent cause of MMS not working.

Christin Williams · Oct 26, 2016

tube517 said:
Welcome to Android Forums!

Who is your carrier?

Metropcs

tube517 · Oct 26, 2016

Which texting app are you using?

Christin Williams · Oct 26, 2016

The one that came with the phone which is the messaging app

tube517 · Oct 26, 2016

These are the APN settings for MetroPCS:

https://bestmvno.com/apn-settings/metropcs-apn-settings/

I have Metro and use these when/if I have issues.

Christin Williams · Oct 26, 2016

Ok thanks how do I know which one to click on ??