Help Mobile data issue

[joejack84]

So I just got my Galaxy s5 and really like it so far. Only issue I'm having is my mobile data (3g/4g) has disconnected a couple times and I get this message

DNS_PROBE_FINISHED_NO_INTERNET

I have full reception when it does this. Anyone know what's going on here?

 

[Rukbat]

That could either be from the phone's DNS client or from your carrier's gateway. It's under warranty, so bring it in to them and let them worry. (Make sure you have EVERYTHING backed up - they may just replace the phone. If you [or they] can't reproduce the error on demand, it may be impossible to fix it.)

 

[joejack84]

Thanks. It has only done it twice so I can't do it on demand. I guess I will see if it does it again.

 

[AZgl1500]

That can be caused by anything breaking the internet connection between you and the servers. It could be on the WWW somewhere and not even on the cell carrier's system. Very hard to trace unless you have equipment on the main back bone system. Used to work there and that kind of thing drives us technicians crazy trying to find it.

 

[mikedt]

Could be a carrier problem, it's only happening intermittently.

 

[joejack84]

Thanks for the info