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Help Mobile Hotspot Experience on Note 2 (T-Mobile)

TMD78

Newbie
Dec 12, 2012
22
10
Pittsburgh
I'd like to hear from anyone who has used their Note 2 as a hotspot with T-Mobile. I paid for this feature, frankly it was the second biggest reason I dropped the iphone and moved from AT&T to T-Mobile. For days i've tried switching up the security, resetting, checking various wifi devices, only permitting one device etc and it just constantly drops.

I listen to streaming media most of the day. I have full bars of 4G service in my office. My iPad will instantly connect to my wifi hotspot but seconds later drops, then picks up, drops etc. I opened up spotify and i can sit here with full service 4G and it will play, stop play etc. If i just use the spotify app on the Note 2, no hiccups at all. That's great but i want to be able to use my other wifi devices and it just hangs on web pages, sometimes they load but usually takes a few tries.

I'm overreacting to everything this week because so much is new to me, but this really sucks. I didnt expect T-MO to be the best carrier out there, but i figured the 4G service was probably decent. Well I have full service just about everywhere i've tested and the hotspot feature just fails constantly so I want to see if anyone else experiences this or has some suggestions before I burn an hour of my life with customer service.
 

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