Bob Hawkins
Newbie
I have a Moto G 4G 'phone. My most important apps to preserve, ColorNote and Locus Map, have their own internal backup facility. My concern is about restoring their data and settings in case of damage to or loss of my 'phone. I thought it might be a simple case of copying the apps' internal backup files to my Windows 8 PC for safekeeping. I would be able to copy them back to the same locations in a new 'phone. Wrong! I receive a 'Unspecified error' message when I try to copy the files. Must I use a dedicated backup app to succeed where I failed? I spent much time looking at such apps and gave up - I found the whole backup issue confusing - and it is not contacts, photographs, music, etc. that I am concerned about, on which a lot of the apps seem to focus.