Moko case is giving me trouble

[tesseract314159]

I think the magnets in it designed to power down the screen at either extra strong in the case or the sensor in my Note 10.1 2014 (which is brand new and was unwrapped less than a week ago) is equally sensitive. Either way, I love the design, but the screen turns off randomly and it is driving me nuts. Looking for friendly help regarding:

• manual fixes to the case
• Other reasonably priced cases available
• Any other suggestions
• Please note: I already have all relevant settings (e.g. smart screen, etc) set so that the screen should not power down on its own

Thanks in advance!!

 

[lotus49]

I have seen several reports of magnets in cases screwing up the Note. Short of removing the magnets (which will require surgery to your case) there isn't likely to be much you can do about this.