Help Motoluxe Photo Problem

[mark0690]

Hi,
I've recently acquired a Motorola Motoluxe but ALL the photos I take appear on the screen in black and white, or more correctly, dark blue and white. When downloaded onto my computer they're the same, and I can't find anything in the manual or onscreen to remedy this. Is my phone faulty, or am I missing a trick?
Help please!

 

[breadnatty08]

Welcome to the forums. I'll suggest this gets moved to the dedicated Motoluxe forum.
Have you gone into settings in the camera app to make sure it's not taking b&w photos? It's possible that the phone is faulty but I imagine it's simply a settings problem.

 

[lunatic59]

*moved to Motorola Motoluxe forum*

 

[lunatic59]

I would recommend trying a different Camera app to see if it is the hardware or the settings. If you use an app like Vignette and it still saves only monochrome images, then I'd say there was a hardware problem and return the phone.