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Motor ZPlay 2 - Can't boot on the OS because of a root issue

3Pollux

3Pollux

Lurker
Hi !
First, sorry for potential language mistake, I'm not an english nativ speaker and I'm afraid of my english level.

Hoping to uninstall bloatwares and block internet access to some application on my new phone (a gift from Christmas), I tried to root it.

I followed this tutorial : https://devsjournal.com/how-to-root-moto-z2-play.html
But... I ****ed up.
Everything worked fine until the 9 or 10 step.

The phone go on but is blocked on a screen with this indication :
"Your device has been unlocked and can't be trust.
[...]
Your device will boot in 5s"
I waited 5 hours, and nothing has changed.
After 5s the phone vibrate and then... nothing change.

When I boot in recovery mode, an image of a dead Bugdroid with an attention up his body.
And a message : "No Command"

I can acces TWRP. I have the version 3.2.3-0.albus.

I don't have any backup because I'm dumb.
I didn't understand well the process at time and my backups doesn't work.
The backups have the same problem.


I tried to search online but... I found nothing that helped me.
My main difficulty is that I don't know the exact issue. I'm clueless

Did I uninstalled the OS ? Did I corrupted it ? Does the problem come only from the boot ?

I don't really know what to do at this point.

Thank you for reading and help me <3
 
Thxs a lot @ocnbrze
That's really helpfull.


But I have a new problem... and I think the situation is worse.

I tried to install this ROM : https://forum.xda-developers.com/z2-play/development/rom-aospextended-v5-8-albus-t3951952
I read all the thread, do all steps but... TWRP gave me a "255 error" when I flashed AEX.

Before asking for help, I wanted to try another ROM.
So I tried this one : https://forum.xda-developers.com/z2-play/development/rom-lineageos-15-1-t3913099

I format like in the thread and the format got wrong.
TWRP tell me that he coulnd't mount Data, Storage and others.

Now, I can't do anything.
I can't copy any file on my phone and I don't see any file in it with the Windows File Explorer.


Please tell me my phone isn't bricked.
Please please please.

Thank you.
 
3Pollux said:
Thxs a lot @ocnbrze
That's really helpfull.


But I have a new problem... and I think the situation is worse.

I tried to install this ROM : https://forum.xda-developers.com/z2-play/development/rom-aospextended-v5-8-albus-t3951952
I read all the thread, do all steps but... TWRP gave me a "255 error" when I flashed AEX.

Before asking for help, I wanted to try another ROM.
So I tried this one : https://forum.xda-developers.com/z2-play/development/rom-lineageos-15-1-t3913099

I format like in the thread and the format got wrong.
TWRP tell me that he coulnd't mount Data, Storage and others.

Now, I can't do anything.
I can't copy any file on my phone and I don't see any file in it with the Windows File Explorer.


Please tell me my phone isn't bricked.
Please please please.

Thank you.
Click to expand...
ok first off AEX is a 64 bit rom and i think your twrp supports only 32 bit.

so are you saying that thru twrp you can't connect to your pc?

maybe try a clean install. here is how to do it:
https://andi34.github.io/faq/faq_twrp.html
 
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